Privacy Policy of Rome Cruise Shuttle
Rossi Autoservizi Società Cooperativa
Effective Date: November 7, 2024

This Privacy Policy outlines the methods of collecting, using, and protecting the personal data of users of the Rome Cruise Shuttle website (hereinafter “Website”), managed by Rossi Autoservizi Società Cooperativa, with registered office at Via Garibaldi 18/A int. 3, 00055 Ladispoli (Rm), VAT No. 17044251001.

Rossi Autoservizi Società Cooperativa is committed to processing users’ personal data in accordance with the Regulation (EU) 2016/679 (GDPR) and the applicable Italian legislation. By using the Website and its services, the user agrees to the practices described in this Policy.

1. Data Controller

The Data Controller is Rossi Autoservizi Società Cooperativa. For any inquiries, please contact: info@romecruiseshuttle.com.

2. Data Collected

• Identification Data: Name, surname, address, email, and phone number, required for booking the transportation service.
• Booking Data: Information about travel preferences, flight details, destinations, and other data provided for service customization.
• Payment Data: Credit card details or payment methods, securely processed through PCI-DSS compliant payment platforms.
• Browsing Data: Information about website usage, such as IP addresses, browser types, access times, and pages visited, collected via cookies and similar technologies. For more details, refer to our Cookie Policy.

3. Purpose and Legal Basis of Data Processing

Personal data is collected and processed for the following purposes:

• Service Provision: Managing bookings and providing chauffeur services (legal basis: contract performance).
• Customer Communication: Sending booking confirmations, updates, or information related to the booked service (legal basis: contract performance).
• Customer Support: Resolving technical issues or support requests (legal basis: contract performance).
• Direct Marketing: Sending promotional communications about services, offers, and updates, with the user’s explicit consent. Users may withdraw their consent at any time.
• Security and Fraud Prevention: Protecting against unauthorized access, misuse of the Website, or other fraudulent activities (legal basis: legitimate interest).

4. Data Processing Methods

Data is processed using electronic and paper tools, ensuring security, confidentiality, and integrity. Technical and organizational security measures are in place to protect personal data from unauthorized access, accidental loss, and unlawful disclosure.

5. Data Retention

Personal data will be retained for the necessary period to fulfill the purposes for which it was collected, in compliance with legal obligations. Specifically:

• Booking Data: Retained for 2 years from the date of the service.
• Marketing Data: Retained until the user withdraws consent.
• Browsing Data: Retained as specified in the Cookie Policy.

6. Data Sharing

Personal data may be shared with:

• Service Providers: Third-party companies supporting Rossi Autoservizi in service provision (e.g., IT services, payment platforms), acting as data processors according to Rossi Autoservizi’s instructions.
• Public Authorities: To comply with legal obligations or respond to legitimate requests from judicial or administrative authorities.
• Business Partners: Parties collaborating with us for marketing and promotional purposes, with the user’s consent.

7. Data Transfer Abroad

Personal data will not be transferred outside the European Economic Area (EEA). If a transfer to third countries is necessary, appropriate safeguards will be implemented in compliance with GDPR.

8. User Rights

Users have the right to:

• Access Data: Request a copy of their personal data and information on how it is processed.
• Rectify: Request the correction of inaccurate or incomplete data.
• Erase Data: Request the deletion of their data under the conditions provided by law.
• Restrict Processing: Request a temporary or permanent limitation of data processing.
• Data Portability: Receive their data in a structured, commonly used, and machine-readable format and transfer it to another controller.
• Object to Processing: Object to data processing for legitimate reasons or for direct marketing purposes.

To exercise these rights, users can contact Rossi Autoservizi via email at info@romecruiseshuttle.com. Alternatively, users can file a complaint with the Data Protection Authority.

9. Changes to the Privacy Policy

Rossi Autoservizi reserves the right to update this Privacy Policy at any time. Changes will be posted on the Website and, if significant, communicated via email to users who have provided their consent.

Contact Information:
For any questions or clarifications regarding this Privacy Policy, please contact us via email at info@romecruiseshuttle.com or by phone at +39 3939337324.

Acceptance of the Privacy Policy
By using the Website and booking services, the user confirms that they have read, understood, and accepted the terms of this Privacy Policy.